Frequently Asked Questions

How do I schedule a tutoring appointment?

You can book a tutoring appointment online by visiting the Schedule a Tutoring Appointment web page. For step-by-step instructions, please see our tutoring appointment scheduling video.

How do I attend an online tutoring appointment?

Visit the Tutoring Center web page and click on “Attend Your Tutoring Appointment.” This will take you to Tutor Trac, our online scheduling system.  Five minutes before your scheduled appointment, a link will appear on the home menu​ next to your scheduled appointment.

What if I need to cancel a tutoring appointment?

We ask that students cancel their appointments at least 24 hours in advance. Appointments can be canceled online by clicking the x next to the appointment. If you need to cancel on the same day of your appointment due to extenuating circumstances, please contact the Tutoring Center at 401-865-2855. For more information about our scheduling policies, please visit our appointment scheduling web page.

How far in advance should I make an appointment?

Appointments book up quickly so we recommend making an appointment as soon as possible. Students can schedule appointments up to fourteen days in advance.

Can I schedule a same-day appointment?

We do not offer same-day appointments. Appointments book up quickly so we recommend making an appointment as soon as possible.

How can I prepare for my tutoring session?

There are a few steps you can take to make the most of your tutoring appointment:

  • Gather course materials (text, class notes, syllabus, etc.)
  • Review your notes and attempt any homework assignments prior to the session
  • Attend class and take notes- providing information about class notes and lectures helps your tutor to support you

Still looking for answers? Email us your questions and we’ll respond within two business days.